Delay in production
Ordered a gallery wrap print on 1st October. I am based in London and needed the print to go to a friend\'s gallery in New York - hence choosing this printer. It\'s only just been printed and is now not going to reach it\'s destination for another week - a week late. Follow up emails got no response and ended up having to phone from the UK. It would have been quicker to have it printed in the UK and shipped from here. Really wished I hadn\'t used this service.
Julia O., London / New York | caught me off guard.
The four frames that I ordered all came in mint condition in a tidy manner. However, the largest floating frame for a 36” x 48” painting was a bit too large and the brackets wouldn’t work. Now I am left to make my own custom brackets to try to make this work. Considering this was a $350 frame, this caught me off guard.
Mark R., Edmonton | It is really wonderful...
I think the work you have done for me is really wonderful, thank you very much. I have just received 4 canvases ordered last week. They are all great except the 8x10 of the ship in the water. There is a white speck right on the boat on the right side which has probably stuck on it when the finish went on I think. Also there is a slight dent on the canvas on the right side. I may have to get you to redo it. It is an order to send to Australia, to a gallery in Sydney. Will call you, but otherwise you are fantastic artisans.
thanks,
Barbi G., Surrey, BC Canada |
Hi. I have just received my second Custom Frame from Canada on Canvas or Keen Arts and it is absolutely perfect. Once again thanks very much for your assistance. Love the frame and it is perfect for the painting. Cheers Terrance
Terrance Walker, Nelson. BC |
