Deeply dissatisfied.
Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Really A...
Thank you so much for forwarding the scan, that worked perfectly and looks fabulous. Really appreciate your help. I’ll see you again soon, with the next painting to scan.
Trixie, | Professionally done!
Just wanted to let you know I received my canvas print today. Very happy, wrapped well very professionally done. I like the attention to details such as the bumpers on the backside, nice work.
Trevor, Ottawa |
Perfect. Frame is well made and size perfect. Packing, shipping perfect. Timely turnaround. Thank you.
Sharon W., |
