I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | Very pleased ...
Very pleased to to have such a well made frame- Thank you for all your efforts- Appreciate the entire process, from start to finish.
Stuart L., |
I have been ordering from EOC from quite a while and really impressed with the clear and prompt communication. Any help or guide needed for selection of panels. It\'s very easy to order big orders from their website. I requested once that I need a panel as soon as possible, they shipped it the next day and I received it in 2 days without any extra charges. Will definitely recommend them to anyone. Thank you for your great service.
Ambreen E., | Frames...
I just wanted to thank you for my frames . . . they look beautiful!
Your workmanship is much appreciated.
Cheers,
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